CAHPS

CAHPS | Consumer Assessment of Healthcare Providers and SystemsConsumer Assessment of Healthcare Providers and Systems (CAHPS) are defined as surveys that ask patients to report on and evaluate their experiences with healthcare. The CAHPS for PQRS program is mandatory for all GPROs over 100 Eligible Professionals and is optional for all other sized GPRO practices. The Survey administration takes place from November 2015 thru February 2016. The number of beneficiaries surveyed depends on the size of the practice.

By reporting CAHPS for PQRS, the PQRS program reporting requirements change. Consumer Assessment of Healthcare Providers and Systems reporting is equal to, and takes the place of, 3 Individual PQRS Measures and 1 National Quality Strategy (NQS) domain. So, each practice that is reporting Consumer Assessment of Healthcare Providers and Systems for PQRS only has to report on 6 Individual Measures that cross at least 2 NQS domains. If an Eligible Professional under the TIN has a face-to-face encounter, one of the 6 PQRS measures must be a cross-cutting measure.

The Consumer Assessment of Healthcare Providers and Systems for PQRS survey reporting option is selected during the GPRO registration process (January 1, 2015 – June 30, 2015). Each GPRO that selects to report on CAHPS for PQRS will also have the option to include the Consumer Assessment of Healthcare Providers and Systems survey results included in the Value-Based Payment Modifier (VBM) calculation if desired.

For more information, visit: http://www.pqrscahps.org/