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CAHPS

 

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Consumer Assessment of Healthcare Providers and Systems (CAHPS)

Consumer Assessment of Healthcare Providers and Systems (CAHPS) is a multi-year initiative of the Agency for Healthcare Research and Quality (AHRQ). Its purpose is to support investigator-led research to better understand patient experience with health care and develop scientifically valid and feasible strategies and tools.

CAHPS surveys ask patients to report on and evaluate their experiences with healthcare. For more than 20 years, research conducted under the CAHPS program has led to the development and widespread use of a variety of standardized patient surveys that enable health care providers, purchasers, and regulators to track, compare, and improve patients’ experiences in different health care settings.

For more information, visit: https://www.ahrq.gov/