Case Study – The Vascular Experts

Case Study: The Vascular Experts

“We want to continue using ReportingMD to keep us focused on where we are the most useful for the practice, the most efficient for the practice. This is in implementing the workflow and monitoring the workflow and using ReportingMD as the specialist to build that workflow.”

-Brandon Gleason, Vice President of Clinical Operations at The Vascular Experts

Initial Partnership with ReportingMD

The Vascular Experts, a Connecticut-based, surgeon-owned vascular surgery practice opened in 2001, starting as one office in Connecticut and has since grown to twelve offices. In these twelve locations, they have over twenty surgeons and ten advanced practice providers. They provide IAC-accredited non-invasive vascular labs as well as ten outpatient-based laboratory procedure suites while serving sixteen hospitals throughout the state of Connecticut with a roughly 90,000-patient roster.

The team at The Vascular Experts felt the pressure to choose measures while being five to six months late in deciding if they wanted to move forward with the same measures when it came to their MIPS reporting. Not only did they find themselves doing an immense amount of catching up, but the team at The Vascular Experts found themselves consuming an immense amount of internal time considering that they didn’t possess the full knowledge of the complicated world of MIPS. With the uncertainty of constantly changing CMS (Centers for Medicare & Medicaid Services) rules and lack of predictive resources, they had no idea how they were truly performing until year’s end. It was time to make a change.

Staying Ahead of the Ball: Enter ReportingMD’s Enterprise Solution

The Vascular Experts decided to upgrade to the Enterprise Level Solution of ReportingMD’s TOM (Total Outcomes Management) platform. This opportunity has allowed for something that their team had truly been missing: early and consistent feedback and messaging. Through the TOM platform, ReportingMD extracts useful clinical data from any EMR (Electronic Medical Record) / EHR (Electronic Health Record) system and combines it, at the patient level, with claims and other data, to build rich healthcare data assets. The core platform allows The Vascular Experts to analyze their data and complete timely submissions to CMS. This takes the onus off The Vascular Experts to know, for example, when factors have changed and what measures to focus on.

“Emily Fahey (Manager of Client Success at ReportingMD) gives us consistent feedback at our monthly meetings on how we are doing on measures and that allows us to make more timely adjustments to how we are practicing”, said Brandon Gleason, Vice President of Clinical Operations at The Vascular Experts. “Adding a resource such as we get with Emily not only helps us better pick measures but also a better understanding of the impact of measures. There was an instance where I thought there was a particularly great measure and she clarified how it wouldn’t be worth our time, an example of how we can lean on and rely on this specialty knowledge.”

Not only has the consistent feedback been immensely helpful, but having a partnership with a true Quality Measure expert as ReportingMD has become crucial to The Vascular Experts’ success.

“We have some people who understand MIPS, but Emily is truly my translator of MIPS. She gives me something that I can digest and then turn around clinically to my staff to explain why we must answer it this way or how we misinterpreted something,” said Brandon Gleason.

Looking to the Future:

As the healthcare world continues to change, The Vascular Experts look forward to continuing the partnership with ReportingMD. They want to continue to understand and grasp as early as possible how the rules are changing in value-based care and considering that it is an environment that changes annually and is frequently left unclear. The Vascular Experts can count on ReportingMD and their Enterprise TOM™ platform to provide solutions when it comes to Value-Based Care reporting and beyond.

About ReportingMD– With over 20 years of experience, ReportingMD brings together all of your data sources into one platform, providing a 360-degree view of your patient population, across your network, group, or practice. Our cloud-based, HIPAA-compliant, ONC-certified, analytic platform is specially built with best-in-class technology to support the needs of healthcare organizations with detailed provider performance, and drill-down to the individual patient encounter. www.ReportingMD.com

About The Vascular Experts: Founded in 2001 to deliver expert vascular medical and surgical care, The Vascular Experts is now the largest group of Board-certified vascular surgeons in the country. Our surgeons are backed by a dedicated staff and we do as many procedures and ultrasounds as possible at our facilities to make the patient experience as convenient and stress-free as possible. All patients are assessed, diagnosed, treated, and followed by one of their fully trained, Board-certified vascular surgeons. www.thevascularexperts.com

About Brandon Gleason, Vice President of Clinical Operations: Brandon Gleason is a registered nurse by training but is the Vice President of Clinical Operations, supervising about 200 full-time employees while also overseeing daily operations of those spheres: clinical, non-invasive labs, and outpatient-based laboratory suites. He helps administration and billing understand what the doctors are communicating and vice versa.